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Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Many opt out of the annual tradition of committing to a New Year’s resolution due to the associated failure rate – only an abysmal eight percent carry through with their goals, as reported by Time.
Such a staggering statistic can make resolutions feel hopeless. But instead of letting others’ failures get you down, strive to be one of the few who do succeed.
Lack of motivation is most often the reason for abandoned New Year’s resolutions. Setting overly broad goals can make it difficult to get started, and unrealistic goals cause people to burn out and give up early.
By making focused and reasonable but ambitious resolutions, you can go into the new year with the motivation to make it your best yet.
Mindfulness is a cognitive skill that has the power to enhance emotion regulation and problem-solving. It is a way for us to get in touch with our feelings and learn how to experience them so that we may let them go.
For managers, being able to handle stressful situations with grace is an invaluable skill.
The most common way to practice mindfulness is through meditation. Many make the resolution to start meditating every day – for most people, this is a lofty goal.
You don’t have to jump in with such a large commitment. Try a monthly meditation group, or combine it with efforts for your physical health by carving out time for walking meditation.
Speaking of physical health, it’s not to be neglected. Physical activity is key to a happier, more well-rounded life.
Going to the gym is a very common New Year’s resolution, one which is notoriously abandoned as the year goes on. But the gym isn’t for everyone, nor is it the only means to get fit.
Instead of setting a strict goal to work out a certain number of days, make it a goal to find a form of exercise that you like. Enjoy the experience of trying new things while actively improving your physical health.
Communication lays the foundation for a stronger team.
Managers too often fail to offer positive feedback. Many others struggle to bring up concerns until the issue causes them to blow up. Both hurt workers’ morale.
Successful communication may seem difficult to quantify into a set resolution, but it can take many forms. Try making the goal to hold more one-on-one meetings with employees, even if there’s nothing monumental to discuss.
Breaks in the workday aren’t just for grabbing a quick bite to eat. They offer a chance to slow down, take a deep breath, and continue the day with a clearer mind.
Managers should aim to allow themselves the opportunity to destress. Employees deserve it, too, and most will appreciate having a break in their schedule.
Showing ourselves kindness is something we should always be striving for. For your New Year’s resolution, try breaking it down into suitable goals.
Wake up and compliment yourself every day. Start a journal of things that you appreciate about yourself. Practice rephrasing negative thoughts.
Reading keeps the brain sharp and improves empathy and critical thinking skills.
Picking up a heavy novel after years away from reading can seem daunting, but there are many ways to incorporate more reading into your schedule.
Resolve to join a book club, subscribe to a magazine or newsletter, or buy a new e-reader. When it comes to reading, there doesn’t have to be a one-size-fits-all.
This shouldn’t be news to anyone — good sleep is imperative for good health.
A good night’s rest helps us think clearly, react calmly, and feel better overall.
Creating a routine around bedtime is the best place to start. Set a consistent time to go to sleep, and before then, take the time to put away electronics and relax.
“Be more positive” is another common New Year’s resolution, but with such a general goal, it’s hard to stay accountable. Instead, aim to start acknowledging every win.
For managers, this could mean celebrating your successes and your team’s. Focusing on highlighting achievements big and small paves the way for positive thinking, and it will nurture a happier work environment.
Organization allows for better focus and efficiency in every aspect of life. Everybody has some area that could benefit from better organization.
Organize your morning routine so that you’re not scrambling to get to work every day. Clean out your workspace. Streamline your weekly to-do list.
Set the goal that’s right for you.
Finally, it should be every manager’s goal to see business and profit grow every year.
Come up with benchmarks to keep growth on track. More foot traffic, better online reviews, and being able to offer more services are all great achievements to strive for. Progress looks different for every business and team.
Achieving your New Year’s resolution comes down to crafting the right one for you.
Find a goal for yourself that pushes you, but not so much that the challenge feels insurmountable. Resolutions that can be tracked and tackled in stages make it possible to push for further success all year long. Go into it feeling confident in your ability to succeed, and share with others who will keep you accountable.
Any improvement is worth celebrating. Go into the new year with a positive mindset and the drive to accomplish your resolution.
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