3 Hotel Trends to Look Out for in 2025

As another year approaches, it’s time for hotels to update the art of the stay.

According to Hotel Tech Report, one of the industry’s biggest app stores and technology integration communities, digital tools, a younger workforce, and thoughtful accommodations top the list of next year’s hotel trends.

Of course, technology is relied on for most things, from the smallest tasks, such as delivering snacks in automated vending machines, to the biggest lifts, like predicting revenue patterns and unexpected costs. Hotels should examine not only how digital services can transform the booking process but also how they can enhance the time spent inside rooms.

The shift in the workforce is also pushing hotels to rethink the employee experience. In the next few years, most new jobs will emerge in the service sector, and with Gen Z making up 30% of the workforce by that time, hotels have no choice but to attract younger staff. Appealing to potential employees — and keeping them happy — will make all the difference in operations.

Above all, inclusivity is a must in 2025. This means going beyond required standards to make rooms and amenities accessible to all. It also means hotels need to understand their property and services from multiple points of view in order to go the extra mile for guests with special needs and unique lifestyles.

By tackling these specific areas first, hotels can make simple yet effective adjustments that successfully launch them into the upcoming year.

Smart rooms bring convenience to a new level

In 2025, smart room technologies will make rooms more intuitive and user-friendly. This trend is focused on streamlining the guest’s stay through advanced digital controls, customized in-room tablets, and wireless device charging solutions.

Digital control systems are increasingly being integrated into guest rooms, offering guests seamless access to lighting and temperature adjustments at the touch of a button or through voice commands. These controls allow guests to create their ideal environment. On management’s end, smart systems can be programmed to adjust room temperatures based on occupancy, saving energy.

Smart lighting solutions with adjustable color temperatures can help guests create natural lighting conditions for relaxation or use colors to set the mood.

In-room tablets have become another feature in smart rooms, providing an all-in-one platform for guests to access hotel information, order room service, and communicate with the hotel staff. From booking spa treatments to exploring dining options and requesting housekeeping, guests can personalize their stay without making a phone call or visiting the front desk.

Streamlining service goes hand in hand with the increasing reliance on mobile devices, so wireless charging stations are becoming a must. These charging stations eliminate the need for multiple chargers and adapters.

Together, these smart room features elevate comfort and personalization, delivering a high-tech experience that aligns with the expectations of today’s tech-savvy travelers.

A younger workforce seeks purpose

As technology-driven Gen Z travelers book more stays, these professionals are also entering the hospitality industry as employees. Hotels are recognizing the need to adapt roles and work environments to appeal to this new generation of workers.

Gen Z employees bring different values and expectations to the workplace, prioritizing flexibility, purpose, and alignment with personal interests. Hoteliers are adjusting to these trends by restructuring roles and providing growth-oriented work environments that foster creativity and personal fulfillment.

The hospitality workforce shift is leading hotels to reconsider traditional roles, emphasizing creativity and specialized knowledge. Social media, guest experience management, and technology coordination are increasingly being added to hotel staff rosters.

To attract and retain Gen Z talent, hotels are emphasizing roles that resonate with employees’ values and ambitions. Gen Z seeks work environments where they can feel connected to their roles and the mission of the organization. Purpose-driven roles allow employees to showcase their unique skills, whether it’s through digital marketing, event planning, or guest relations.

Many hotels are implementing updated training programs, mentorship opportunities, and cross-departmental experiences to encourage long-term career development.

Accommodations that meet diverse needs

Inclusivity is becoming a top priority for hotels. Prioritizing individuals with disabilities and acknowledging specific lifestyles creates a win-win situation for guests and staff.

Modern hotels are investing in rooms and amenities designed to meet the needs of guests with disabilities. These updates include wider doorways, roll-in showers, adjustable furniture, and smart technology that can be controlled through voice commands or mobile devices. Visual and auditory aids, such as flashing doorbell systems and vibrating alarms, are also popping up.

There is an increasing focus on creating spaces for neurodivergent guests or those with sensory sensitivities. Hotels are implementing soundproofed rooms, non-fluorescent lighting, and quiet zones. Staff training programs are also expanding to equip employees with the skills to interact with guests who have unique communication needs.

Travelers today expect hotels to offer tailored experiences that fit their lifestyles, whether they’re staying for work, leisure, or a combination of both.

Many hotels are adding co-working spaces for remote workers and digital nomads. Wellness-minded travelers can look forward to on-site gyms, allergy-conscious cleaning, and even meditation sessions, while families are finding more connecting rooms, pet areas, and family-friendly activities available.

Enhanced accommodations demonstrate a commitment to inclusivity, allowing hotels to make every guest feel welcome and valued in the year ahead.