Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Nature’s effects on the human experience are wondrous. So when guests seek a peaceful getaway, it only makes sense to bring the great outdoors inside, and in every way possible.
The connection between humans and nature has been vastly studied, and the benefits of spending time outside have been confirmed many times over: the American Psychological Association agrees that “interacting with nature has cognitive benefits,” citing research from the University of Chicago and multiple medical journals.
This yearning for being beyond walls stems from a theory known as biophilia, defined as an innate and inherent connection to the natural world that we come from. It’s no wonder that destinations like Spruce Point Inn – where you can learn about the sea while in the sea as you swim with marine biologists – or The Lodge at Woodloch – where “forest bathing” (yes, it’s exactly what it sounds like) brings on a meditative state – are among many popular nature resorts featured in USA Today.
So how can you bring nature inside? Capitalizing on this undeniable feeling we as humans are apparently drawn to is easier than you think:
All types of guests have one thing in common: they want a pleasant experience, especially when they’re sleeping somewhere other than home.
Nature as a decorative element can come in so many forms, working toward everyone’s benefit. It’s proven that patterns found in nature elevate mood. From plants to pictures to mini-oases, any space can be so much more when it embraces our natural need for nature.
No matter what state they’re in when they arrive, whether it’s stressed out from work or overstimulated from technology and distractions, all guests should leave happy. It’s no secret what makes us happy. In fact, it’s right outside.
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