Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Have you taken a close look at healthy menu options at your restaurant lately? If not, it may be time to get your menu in shape with healthier food and drink options.
Half of consumers consider eating healthy a “top priority,” according to McKinsey & Company, a business research and consulting company. McKinsey conducted an online survey of around 8,000 consumers in the United States, United Kingdom, France and Germany after pandemic restrictions eased.
“Restaurants and takeout establishments need to rethink their menus, adding more healthy, sustainable food options and providing information about the impact of menu items on health and the environment,” says Mckinsey & Company.
Many restaurants have revamped their menus to cater to health-conscious guests, according to hospitality news source Revfine. Healthy menu items offered include gluten-free, low-fat, dairy-free, organic, vegan and vegetarian options. That goes for hotel restaurants, too.
“The trend for healthy food and drinks extends to hotels, catering services, and even holidays, with healthier room service options and healthier drinks sold behind bars,” says Revfine.
Organic foods may be more expensive, but many consumers are willing to pay higher prices for healthy foods, according to research at the National Institutes of Health (NIH).
In fact, multiple studies reviewed in one study published at the NIH concluded that many consumers are willing to pay up to 6% to 91.5% (mean 30.7%) more for healthier foods.
“Studies consistently found a positive willingness to pay for foods with reduced fat and wholegrains with additional fruit and vegetables, while willingness to pay for foods with reduced salt or a combination of low fat and sugar, or salt showed mixed results,” says the NIH study.
Wondering which items you can add to your restaurant menu to appeal to guests that crave healthier options? Here are X items to consider adding to the menu.
Below are four ways to show customers seeking a healthy dining guest experience that your restaurant cares about their dining needs, according to the WebstaurantStore Blog.
Use symbols to signify healthy menu items. Make sure you include a legend on the menu so guests will know what each symbol means.
Symbols may include:
Add calorie counts, along with nutritional information about fat and sodium contained in the item. This information helps guests choose the menu options they consider best for their health.
Make only small, basic changes that won’t raise spending costs or change the look and flavor of your food, says WebstaurantStore Blog. Then mention the healthier ingredients on the menu.
Below are some examples:
“By cooking with leaner cuts of meat, customers can cut out half the amount of fat and calories, allowing them to stick to their diets,” says WebstaurantStore Blog.
Menu options could include:
Offering healthier menu items also appeals to guests who may not focus much on health but still like to indulge in a healthy meal occasionally. Providing healthy menu options is an excellent way to enhance the guest experience and win loyal customers.
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