Competitive Intelligence

5 Ways the Hotel Industry can Recover from COVID-19

Use this time for cleaning and maintenance
Assist guests without less personal contact
Offer meal delivery options
Update health and safety procedures
Keep guests updated with coronavirus information

Joe Pye
September 16, 2020

The hotel industry has laid off more than 4 million employees recently due to coronavirus – and the financial ramifications are nowhere near done. Here's how to best protect your business from the pandemic.

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Joe Pye

Joe Pye is the Editor-in-Chief of The GEM Journal. For the past seven years, Pye has worked as a finance reporter before diving into the world of guest experience. As a former hospitality hero himself, Pye draws on his time bringing restaurant guests the best experience for the buck. If there’s one thing his work as a finance and hospitality reporter have in common – it’s money.

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