Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Being “at one with nature” is one of the top 10 global hotel spa trends this year, and it doesn’t need to stop at the doors of the spa. As a hotelier, you can offer personalized service by helping your guests get back to nature throughout their stay.
“Regular contact with nature has recently become a proven way of combating stress and promoting wellbeing,” health and wellness consultant Louis de Vilmorin states in a Hotel Online piece about this trend.
From the spa environment and services to in-room amenities to arranging for classes and tours, hotels can provide better service by helping guests get what they crave: the wellness benefits of nature. Here are 5 ways to provide better service by helping guests to connect to nature:
In this digital age, your guests are craving a chance to reconnect with nature. By providing them with that opportunity, you’re offering excellent service, helping them to truly relax and unwind.
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