Best Practices and up to the minute news on Customer Experience Management and Service Excellence
I waited tables for years, and feel a 20 percent tip shouldn’t be the minimum at restaurants this far out of Covid.
Keep your staff happy with simple activities that satisfy the soul – and your bottom line.
Turns out it is easy to be green, and sustainability can help you stand out from the competition.
The holidays are fast approaching, and there’s no better time to give guests an experience they’ll never forget.
The majority of travelers are worried about climate change. Like it or not, sustainability attracts a large customer base.
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