Best Practices and up to the minute news on Customer Experience Management and Service Excellence
Best Practices and up to the minute news on Customer Experience Management and Service Excellence
An increasing number of people, particularly in the younger generation, are becoming more concerned with protecting the environment and more conscientious of the way their consumer habits are affecting the planet.
According to a survey conducted by Greenbiz, 63% of people polled stated that they believe the threat of climate change is “very serious,” and 46% stated that “they want to change their lifestyle ‘a great deal’ to be more environmentally friendly.”
Although many want to change their behaviors, they also state that they feel they face barriers to improving their impact on the planet. Just behind “lack of government support” at 47%, 34% of consumers ranked “lack of business support” as a significant impediment to achieving their environmental goals.
It is up to all of us to do our part in improving our world we will leave behind for our children. While the particular environmental impact of each business is unique, here are a few general tips to get you thinking of how you can update and improve your business to help protect our planet.
As consumers continue to take environmentalism more seriously, they look towards businesses to help them make beneficial choices in their daily lives. By improving the environmental impact of your business, you may improve your own profit margins and customer satisfaction, as well as benefitting the world we all live in.
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