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How Walt Disney World Sets the Standard for Guest Experience Excellence

Bay Lake, Florida, USA August 5, 2023 Walt Disney World Magic Kingdom.

Walt Disney World is more than just an entertainment destination – it’s a masterclass in exceptional guest experience.

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Joe Pye

Joe Pye is the Editor-in-Chief of The GEM Journal. For the past seven years, Pye has worked as a finance reporter before diving into the world of guest experience. As a former hospitality hero himself, Pye draws on his time bringing restaurant guests the best experience for the buck. If there’s one thing his work as a finance and hospitality reporter have in common – it’s money.
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