Best Practices and up to the minute news on Customer Experience Management and Service Excellence

Immerse Your Guests: Transform Your Lobby With the 5 Senses

3d rendering modern luxury hotel reception and lounge office.

A multisensory lobby experience doesn’t just impress – it creates unforgettable moments that keep guests coming back.

Make your team shine like a GEM. Invest in your team’s future success with unlimited access to THE GEM.

Become a subscriber to this exclusive source of customer service habits, behaviors, and strategies to more meaningful, productive, and profitable levels of excellence.

EXCLUSIVE OFFER: Subscribe to get full access and 4 weeks free – no credit card required.

Image Alt "Read The Full Article Now"

Already a subscriber? Please login below.

Trending Topics

877-436-3307

info@gemjournaltoday.com

Picture of Joe Pye

Joe Pye

Joe Pye is the Editor-in-Chief of The GEM Journal. For the past seven years, Pye has worked as a finance reporter before diving into the world of guest experience. As a former hospitality hero himself, Pye draws on his time bringing restaurant guests the best experience for the buck. If there’s one thing his work as a finance and hospitality reporter have in common – it’s money.
Show

Copyright © 2025 The Gem - All Rights Reserved.

Linkedin-in Facebook-f Instagram Twitter