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There’s Something About Europe: Why Guests Long for Long-Distance Getaways

Guest Experience News

Provide the escape guests crave without the need for a passport. An international adventure is within reach.

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Feedback is Your Friend: How to Make Customer Surveys

Leadership

Most of your hotel guests are eager to share their feedback – and most successful hotels listen.

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Improve Your Profit by 38% with This Growing Technology

Guest Experience News

AI will generate more than $1 trillion in additional revenue each year and you don’t want to miss out.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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How Hotels Can Win Back Annoyed Airbnb Guests

Competitive Intelligence

Learn what's irking vacation rental guests so you can earn back their business.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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Efficient Water Management for Hotels: Strategies to Reduce Usage by 20%

Competitive Intelligence

Don’t let expenses drain you dry. A few upgrades can save you lots of cash.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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These 4 Factors are Essential for Guest Satisfaction

Guest Experience News

Customers are always looking for the next best thing. Understand these key metrics to ensure you’re keeping up, no matter what kind of business you run.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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4 Ways to Better Gauge Guest Experience Than Just Google Reviews

Communication

They simply offer one snapshot and don’t paint the full picture.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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How Hotel Concierge Can Woo Travelers With a Local Touch

Concierge Section

If I’m visiting a certain locale, your hotel may well make interesting memories for travelers by providing a simple souvenir of sorts.

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How Hotels Should Respond to the AirBNB Revenue Collapse

Competitive Intelligence

Since the bubble is starting to burst, there are some specific ways to grab customers who might have stayed in an AirBNB in years past.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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5 Ways to Embrace “Workation” Guests in Your Hotel

Competitive Intelligence

Inspire a work and play environment to maximize profits.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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