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Handling Politics in the Guest Experience Role

Employees are people. Help them help themselves.

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How Artificial Intelligence is Reshaping The Hotel Industry

Don't sleep on these five emerging AI trends in hotels. 

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3 Ways Artificial Intelligence Will Change the Hotel Game

New technology platform PolyAPI shines light on AI’s potential. Hotels should join the race before they get left behind.  

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How Hoteliers Can Effectively Respond to Negative Reviews

Don’t ignore them. Show your potential guests how much you care and how willing you are to improve as a business.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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Upselling is an Art: 3 Emotional Intelligence Techniques to Seal the Deal

Don’t leave a sour taste in guests’ mouths by overselling. Upsell with class, and know when to back off.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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Keep Up With Hotel Trends Using These 4 Ideas

Prices are rising and guest satisfaction is decreasing.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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3 Ways Nature Nurtures the Guest Experience

Bring guests back to nature with easy environmental enhancements.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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3 Reasons to Bring Nonalcoholic Drinks to the Bar

Mocktails make money because everyone is included.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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3 Ways to Use AI and Tech to Provide Better Spa Service

These tech tools can help you offer your guests more personalized service and a more relaxing spa experience.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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4 Ways QR Codes Remove Stress from the Wait Staff at Your Restaurant

Self-ordering is increasingly common, and effective.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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