Best Practices and up to the minute news on Customer Experience Management and Service Excellence

Social Media Guide for Improving Customer Service

In the digital age, options abound for providing premier customer service through the web, and using the right platform is paramount.

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In the hospitality profession, staying up to date with the latest news is key to your success. You need to know what’s happening in the industry ASAP. We provide the information you need to stay a step ahead.

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