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The “Magic” You can Borrow from Walt Disney World

The magic of Walt Disney

It’s far more psychological than tangible. What you may think people overlook, they’re paying far more attention to subconsciously.  

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Joe Pye

Joe Pye is the Editor-in-Chief of The GEM Journal. For the past seven years, Pye has worked as a finance reporter before diving into the world of guest experience. As a former hospitality hero himself, Pye draws on his time bringing restaurant guests the best experience for the buck. If there’s one thing his work as a finance and hospitality reporter have in common – it’s money.
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